Client Success Director (Digital Marketing)

Job Description

Good Rebels 2024

Contrato Indefinido

Remuneración: a partir de 50K bruto /año

Residencia en Madrid, flexibilidad para trabajar en remoto varios días a la semana

What are we looking for?

Are you a strategic thinker with a passion for delivering exceptional client service and managing innovative projects? Do you thrive in a fast-paced digital marketing environment and possess strong leadership skills? If so, we want you to join our team at Good Rebels as a new Client Success Director.

As a CSD you will be responsible for managing client relationships, overseeing project execution, and identifying new business opportunities. This role requires a strategic thinker with excellent communication skills and a proven track record in project management and business development.

What would be your key responsibilities?

• Client Management:
• Serve as the primary point of contact for key clients.
• Build and maintain strong, long-term client relationships.
• Understand client needs and objectives to provide strategic advice and solutions.
• Project Management:
• Oversee the planning, execution, and delivery of digital marketing projects.
• Coordinate with internal teams to ensure projects are completed on time, within scope, and within budget.
• Monitor project performance and provide regular status updates to clients.
• Business Development:
• Identify and pursue new business opportunities within existing client accounts.
• Develop and implement strategies to generate new business leads.
• Prepare and present proposals and pitches to potential clients.

What are the role requirements?

• Bachelor’s degree in Marketing, Business, or a related field.
• Minimum of 8 years of experience in client management, project management, and business development within a digital marketing agency.
• Proven track record of successfully managing multiple projects simultaneously.
• Strong understanding of digital marketing strategies and tactics.
• Excellent communication, negotiation, and presentation skills.
• Ability to think strategically and solve complex problems.
• Strong leadership and team management skills.
• Proficiency in project management tools and software.

What we offer

• Competitive salary.
• Remote work flexibility.
• Four day week.
• A collaborative and innovative work environment.
• Opportunities for professional growth and development.
• The chance to work with a diverse and talented team.

Good Rebels: who we are, what we do

Good Rebels is an independent digital consultancy and agency. We create digital experiences that connect brands and people. Kind-hearted people who aren’t afraid to rebel. We combine data, design, creativity and technology to serve clients like Toyota, Domino's Pizza, LG, Lidl or Decathlon with multicultural teams from offices in the UK and Spain.

Good Rebels aim to inspire other organisations to become human-centred. We work in an open and collaborative environment that promotes love in the workplace and fun. We are a rare, self-managed, progressive company, with a very special Rebel Culture. Did you know that our salaries are public and salary raises are crowd-set?

Good Rebels is proud to be a certified B Corp company

Dragon Awards of Happiness® Culture 2022 Employer Branding category